Klantervaringen
Citizen Services

Modernizing Citizen Services for a Digital Society

As part of a multi-year project to modernize its citizen services, this agency joined forces with Pure to transform its data storage, achieving new levels of performance and availability.

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Summary

The key to delivering high-quality citizen services is continuous innovation, unhindered by IT legacy challenges linked to cost, time, and efficiency loss. This government agency achieved new levels of performance and availability while cutting its data center costs and footprint. Powerful storage also underpins advanced data analyses powered by artificial intelligence (AI) and machine learning.

Industry

Government

GEO

North America

Use Cases

Accelerate Core Applications
Activate Real-time Analytics
Power Artificial Intelligence

Challenges

Having built up multiple IT systems over the years, the agency found itself with a tangle of disparate legacy technologies that had become unsustainable and expensive to manage. After its website crashed for three days due to these inefficiencies, leaving citizens unable to access its services, the agency knew it was time for a change.

Results

Business Transformation

Drives continuous innovation that enhances citizen services
Reduces overall data center footprint and operating costs
Strengthens security for personal citizen data with advanced analytics

IT Transformation

Transforms citizen services with innovative capabilities
Simplifies data management and improves time to value, sustainability, and TCO
Modernizes for improved performance, scalability, reliability, and security

Since moving to Pure, the agency has reduced its total cost of ownership and data center footprint, and simplified the way it manages petabytes of data.

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