고객 사례
BRBCARD

Telecom

BRBCARD Improves Customer Satisfaction with Pure

Credit card company enhances security and responsiveness by migrating infrastructure to Pure Storage FlashArray, transforming the customer experience.

Download Case Study

Summary

BRBCARD’s mobile app is the primary way that customers interact with their credit card accounts. With Pure Storage® FlashArray//C™, BRBCARD gained an agile and responsive infrastructure that leads to much faster response times on the mobile app, improving customer experiences. Faster response times also benefit employees, who can process transactions faster for customers.

Industry

Financial Services

GEO

LATAM

Use Cases

Accelerate Core Applications
Activate Real-time Analytics
Modernize Data Protection

Website

View Site

Challenges

To improve customer experiences, BRBCARD needed to deliver self-serve functionality that was both fast and reliable. Customers also expected that BRBCARD would keep financial and personal information safe and secure.

Results

Business Transformation

Customer satisfaction scores jumped from 2.5 to 3.7 out of 5 in just 3 months
Empowered users to access financial services in real time
Accelerated business intelligence for faster decision-making

IT Transformation

Increased processing speed for customer transactions 10x
Improved availability with active-active clusters and faster data recovery
Mitigated effects of ransomware with immutable snapshots

"With Pure, customers now access virtual card data in less than a second, down from 8 seconds previously. This transformed the customer experience, with the app's store rating jumping from 2.5/5 to 3.7/5 in just 3 months."

CIO, BRBCARD

Marcos Paulo Ilídio

최신 퓨어스토리지 자료

고객사례

동국산업㈜ 사례

자세한 이야기 보기

고객사례

양평군청, 퓨어스토리지 통해 온-나라 시스템 성능 향상으로 민첩한 행정 서비스 실현

자세한 이야기 보기

고객사례

동희산업 도입사례

자세한 이야기 보기

지원하지 않는 브라우저입니다.

오래된 브라우저는 보안상 위험을 초래할 수 있습니다. 최상의 경험을 위해서는 다음과 같은 최신 브라우저로 업데이트하세요.