Customer Stories
Southwest Gas

Southwest Gas Invests in Tech to Serve Customers

Natural gas company improves services to more than two million customers by migrating to FlashStack from Pure Storage and Cisco Systems for more sustainable, efficient, and reliable IT.

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Summary

Southwest Gas relies on modern technology in the field and in the office to deliver reliable, safe, and sustainable services to customers. With SAP HANA running on FlashStack® from Pure Storage® and Cisco Systems, Southwest Gas creates opportunities for efficiencies at scale while protecting valuable customer and company data.

Industry

Energy

GEO

North America

Use Cases

Accelerate Core Applications

Website

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Challenges

To meet growing customer and community needs, Southwest Gas decided to replace its Customer Information System (CIS) with SAP HANA. This modern system required a scalable, efficient, and powerful environment to run SAP HANA and all other modern production workloads.

Results

Business Transformation

Aligns technology investments to the company’s long-term service goal
Provides uninterrupted delivery of natural gas services to customers
Ensures security, reliability of mission-critical customer management system

IT Transformation

Gains performance and data reduction rates of 4:1 in SAP HANA environment
Speeds service delivery, protects data in case of cyber attack
Cuts power costs, provisions storage in minutes, speeds patches by 50%

“We are committed to serving our communities today and tomorrow, and that means investing in solutions that can scale with our business. With Pure, we can grow efficiently in every possible way.”

Eric Valentine

Manager, Platform Services, Southwest Gas

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