Pure Storage + Deltics

Deltics Delivers Customer-focused Innovations

When customer demand for its FlexCloud managed cloud service surged and its underlying storage reached its limits, Deltics chose the Pure Storage platform for high performance and low maintenance.

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Challenges

Deltics must constantly work to keep up with industry and technology changes to provide leading-edge, high-performance solutions that meet the needs of its customers. As the company successfully grew its business, it faced issues with the scalability, performance, management, and rising costs of its storage environment. In addition, weekly storage maintenance took 12 hours—reducing time for innovation. Deltics needed to modernize its storage infrastructure.

Results

With the Pure Storage platform, Deltics gained the reliability, performance, and management efficiency needed to support future growth. Weekly maintenance for its backup as a service offering fell from 12 hours to 30 minutes with FlashBlade//E™. Customer data backup times dropped from 26 hours to two hours with FlashArray//X™ for workload consolidation and disaster recovery with Veeam. By consuming FlashBlade//E and FlashArray//X via the Pure Storage Evergreen//One™ subscription service, Deltics has the flexibility to scale storage as needed. The company now has more time to build better backup schedules and help customers tackle their biggest challenges while delivering great service.

Decreased
80%
backup time to better serve customers

Reduced
96%
management time to focus on innovation

Supported
GROWTH
by increased reliability and performance

Table of Contents

Introduction Demand for More Capacity, Less Management Improving Customer Satisfaction with High Performance Building Trust with Proactive Collaboration Evolving Environments with Clients

Introduction

Products

Evergreen//One FlashArray//X FlashBlade//E Pure1

Solution Areas

Accelerate Core Applications Enable Multicloud Modernize Data Protection

Customer Industries

Technology

Location

EMEA

In the competitive world of IT consulting, Marco de Vries, Business Development Manager at Deltics, faces the relentless challenge of keeping pace with rapid industry changes. Deltics works primarily with clients in transportation, education, healthcare, and government sectors, providing crucial managed cloud services such as backup and disaster recovery with its cloud system, FlexCloud. However, as client demands surged, the underlying storage reached its limits.

Demand for More Capacity, Less Management

De Vries led the search for a new storage solution for Deltics’ FlexCloud service. "We had a number of challenges including lack of scalability, lagging performance, and rising costs,” says de Vries. “But the biggest issue was the number of hours we were spending per week managing the environment, which interfered with keeping our focus on innovation."

Deltics had previously worked with Pure Storage and knew that it offered strong reliability, performance, and management efficiency, making it the best storage solution for FlexCloud.

Improving Customer Satisfaction with High Performance

Deltics immediately saw a significant impact after switching to Pure Storage solutions. These include FlashBlade//E via the Evergreen//One subscription service to support its backup as a service offering. With FlashBlade//E, Deltics’ operational efficiencies have soared, reducing weekly maintenance from 12 hours to just 30 minutes—a 96% reduction.

Deltics also uses FlashArray//X via an Evergreen//One subscription for workload consolidation and disaster recovery with Veeam. As a result, backup times for client data have decreased by 80%.

“Our customers were initially skeptical and asked us if we could check if something had gone wrong with the backups, as they only took two hours instead of the usual 26 hours,” says de Vries. “Pure Storage enables us to exceed customers' expectations, which is the best result we could ask for.”

With more free time, Deltics can focus on building better backup schedules for clients and helping them tackle their biggest challenges.

Building Trust with Proactive Collaboration

The support that Pure Storage provided Deltics during migration to the new environment was crucial in ensuring a smooth transition and in building trust within the technical teams at Deltics.

"Pure's support engineers asked if they could monitor the environment for the first month,” says de Vries. “The team called us regularly with feedback about the system.”

Thanks in part to this support, the engineers at Deltics have confidence in the platform, allowing them to focus on innovation.

Evolving Environments with Clients

For de Vries and Deltics, the decision to work with Pure Storage was a defining moment, highlighting the importance of technology and customer-focused innovation in the ever-evolving IT landscape. Working with Pure Storage, Deltics is well positioned to anticipate client needs, deliver the best service, and support the future growth of its customers.