Your Customer Success Manager is here to help.
A Pure Storage Customer Success Manager (CSM) is your strategic advisor and provides onboarding facilitation and management, training, lifecycle planning, monitoring, proactive communications, and usage optimisation to ensure you get the most value from your subscription.
The synergy of cloud flexibility and all-flash security, optimizing data storage, mobility, and protection.
Freedom to own your storage, optimise cash flow, and fuel your digital transformation with lower upfront capital expenses.
Maintain cloud data at peak performance, cost-efficiency, and security.
Our CSMs guide you along your journey to uncomplicate your storage management, overseeing onboarding, adoption activities, and team training on optimizing Pure1®.
We're here to make sure you quickly unlock Pure value without the usual adoption hurdles.
We spot and prevent potential issues while guiding you towards smarter business decisions.
We help you free up resources so you can focus on other activities to grow your business.
We optimise your subscription usage so you get the most return on your investment.
Pure Storage is proud of our industry-leading certified Net Promoter Score (NPS). This means that our customers feel comfortable enough with their experience to recommend Pure Storage to their friends and colleagues. Customer Success is a big part of our industry-leading NPS.
Customer Success Resources
