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Upgrades shouldn't disrupt your workflow or put your data at risk. But all too often they do at pure storage. We believe in simplicity and innovation, making complex storage management easier and more efficient and nothing shows this better than non disruptive upgrades, whether you're enhancing your hardware or adding the latest features to make your life and storage more
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secure, avoiding downtime during upgrades is table stakes. We've been so effective at this that we've simplified purity upgrades to the point where customers now want to perform them on their own schedule with self service upgrades through pier one, you can upgrade a single flash array or your entire fleet whenever it's right for you. Purity provides software defined storage that
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keeps getting better with each version. Purity offers unparalleled data storage, data reduction, six nines of availability. Always on encryption and non disruptive upgrades. A I driven array operations ensure 100% availability. You can monitor analyze and optimize your
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storage from a single view. Apply the latest patches and access new features. You'll always stay ahead with purity upgrades. Pure storage continuously releases new versions of purity software. You can choose which upgrade schedule is best suited for your business needs. Feature releases become available every nine months and upgrading on the schedule is a great
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option. If your team wants to leverage new features on a continual basis, long life releases. On the other hand, happen every 36 months or three years, this can be a good option for enterprise customers who want more stable environments with industry certifications, long life release lines only provide bug fixes and security patches for the most recent long life release.
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So what if you're not sure which versions to add to your upgrade strategy, self service upgrades, policy driven recommendations help you to choose and this ensures a balance between frequent upgrades in a secure supported storage environment that aligns with your organization's goals. There are three life cycle policies to choose from essential provides critical security
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vulnerability patches, fixes and end of life recommendations. Upgrades are recommended only when necessary to ensure the stability and security of your appliance balanced is our default policy great for maintaining your fleet on enterprise ready long life releases that are higher in the release line. This reduces the frequency of your upgrades while maintaining a secure and supported
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environment. Proactive is the ideal policy to ensure your appliances stay current with the latest enterprise ready capabilities. The list of recommended versions is determined by the life cycle policy. In combination with the flash array model, hardware configuration and features and use on the selected array self service upgrades will never recommend that you upgrade to a version
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that is incompatible with your appliance setup. Meaning all target versions are safe to use different life cycle policies, provide different recommendations. The displayed recommendation versions are the most recommended ones. You can still choose to upgrade to other recommended versions or versions outside of the selected policy.
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So what do we need to get started running self service upgrades to start? We need a pure one account with admin rights and totp based step up authentication. A flash array running purity 6.2 0.10 or higher for live sites. Phone home must be enabled using the command line interface, edge management and edge agent update should be enabled and multi factor authentication enabled
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with the purity upgrade agent installed on the selected arrays for the full list of requirements. Please see the self service upgrades knowledge base article. Let's walk through these requirements starting with step up authentication. This is required for critical actions.
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Bulk operations benefit from single authentication for multiple arrays tokens are valid for four hours requiring re ath for prolonged upgrades. If you want more information on configuring, step up authentication in pier one scan, this QR code. To view the article here, we will jump into the command line interface and connect to our flash array appliances.
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In this example, we will connect using the pure user credentials. Phone home and edge management service will need to be enabled on each array individually. So prepare yourself. This is the most wear and tear your keyboard will see during the self service upgrade. For each array, you'll use the following commands to enable these services.
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Pure array enable phone home pure support, enable edge management and pure support enable edge agent update. The rest of the upgrade is managed in the Gooey. Once you have phone home edge management and edge agent update enabled on your appliance, you can install the purity flash array upgrade agent and begin by navigating to administration
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edge service. Then click the agents tab, locate the purity flash array upgrade agent dashboard card and click install this agent on the card. The agent can be installed in bulk on any arrays that have edge enabled from the pop up menu. Select the flash array appliances where you
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want to install the agent, review the permissions and then accept and install the agent with a few clicks. The whole fleet has its agents and you're now ready to perform a self service upgrade. Self service upgrades allow you to run upgrades on a single appliance on several appliances. At the same time, active cluster pairs, single hop, multi hop and any combination of these.
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In this section. We're gonna walk through an abbreviated single version, single appliance upgrade. This process normally takes about an hour to complete the self service process consists of the health check the upgrade, download and installation. Here's a visual overview of the tasks involved in a single hop upgrade.
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And while the process is fully automated, there are a few steps that require your input. You'll see these in the lightning bolts labeled awaiting action as a part of the purity upgrade process, we do a proactive check to make sure that there's no outstanding host side issues that will result in an upgrade problem before you upgrade, you'll need to check the following.
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Are you using windows in your environment Check to make sure that you have multi pathing enabled. Are you using oracle? A sm? Are you using eight bit brocade switches? Do you have ESX I hosts running mux LP FC driver version 10.7 0.1 10.4. Are you running NPIV in your environment?
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And are you using a IX if the answer to any of these questions is yes. Please see your knowledge portal article, purity upgrade, pre upgrade, host site issues and caveats for host specific instructions. The self service software life cycle dashboard allows you to do a health check across any model in any version of flash array.
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First, let's run a health check for a single appliance. If you have a tight maintenance window estimate the upgrade duration in advance, choose the target version with your appliance selected, find and click the run health check button. Alternatively, you can also click the start a new health check to determine the number of hops needed to reach your selected version.
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A full health check is not required select in the drop down menu. The target version you want to run through a health check. The versions that appear in the target versions drop down menu are constrained by the life cycle policy you have assigned for that appliance. When you've selected the target version, the upgrade path will automatically appear
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indicating whether this will be a single hop or multi hop upgrade. In this example, we're gonna upgrade this appliance in a single hop, click the button labeled start check and your health check is now in progress. You can run as many health checks as you need. If you encounter a warning during a health check, please see the instructions on the table or consult the knowledge base article for
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installing a purity upgrade. When there's a warning during the health checks, you may also be required to authenticate the download now commences and you can monitor its progress. You can also stop downloading the upgrade bundle by clicking cancel at any time after the purity upgrade file has finished downloading, please use it to promptly install the newer version of purity.
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If no issues were found during the initialization, the upgrade will begin immediately. The purity upgrade installation process involves several internal system checks. You will see log messages throughout the installation and each indicates where along the upgrade path the installation is when the purity upgrade has finished installing on the
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secondary controller. The install will pause for your confirmation before proceeding. With the primary controller to complete the upgrade. Click on action required then confirm by clicking continue upgrade or if you want to cancel the upgrade, click cancel upgrade. And this will revert your appliance to the
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previous version. You can monitor the progress of the upgrade by looking at the progress bar, statistic cards, status column and appliance overview. The log will also indicate when the installation is complete. Congratulations. You succeeded in installing a newer version of
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purity with self-service upgrades. You can now check the upgrade report for more information or run post upgrade health checks. Other best practices for a successful self-service upgrade can be found in the self-service purity upgrades with Pier One manage FA Q. If you experience issues during the upgrade, self-service upgrades will automatically create
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a support ticket for you. Your health check reports will provide instructions that you can use to solve the issue in real time. And pure support team will respond within 30 minutes with pure one's self service upgrades. You're in control upgrading on your schedule without impacting operations, whether it's a single flash array or your entire fleet,
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pure storage makes it simple, secure and seamless. And as we continue to innovate, expect even more ways to streamline your storage management. So if you're ready to see how easy storage upgrades can be log into pure one today and give it a try. And if you want to dive deeper into what pure storage has to offer explore Pier 360. It's your hub for quick overviews,
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expert led walkthroughs and interactive demos. All designed to simplify your infrastructure and help your organization achieve more.
