New Comcast Infrastructure Saves Date Night

When Comcast wanted to improve reliability of its video-on-demand service, it created a next-generation infrastructure platform using Kubernetes and Pure Storage Portworx®. Comcast can now quickly identify and address issues, reducing failure rate to less than 1%. After the early success, Comcast expanded the platform into other geographies and business areas including voice, networking, advertising, IoT, and online apps.

With a customer base of 53 million subscribers, even a low failure rate could affect hundreds of thousands of households. It is critically important that content is available and ready to play when subscribers are ready to watch. To address the problem, Comcast needed to modernise its video infrastructure, including persistent storage and monitoring, without adding management overhead.

Comcast improves video-on-demand experience using its Kubernetes and Portworx-backed as-a-service platform for observability to identify and resolve issues before they result in failure. With a failure rate below 1%, Comcast has expanded the platform to support voice, networking, advertising, IOT, and apps, delivering early problem detection and resolution across the company. Portworx requires no separate storage team to operate its clusters.